Terms of Service

1. Acceptance of these Terms

These Terms of Service (“Terms”) govern your access to and use of the CreatorNova website, applications, and related services (collectively, the “Service”). The Service is operated by 北京试玩互动科技有限公司 and its affiliate Iplayable Limited (collectively, “Iplayable,” “we,” “us,” or “our”). By creating an account, joining a workspace, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization. In that case, “you” includes the organization. If a separate written agreement covers your use of the Service, that agreement controls to the extent it conflicts with these Terms.

2. Accounts and eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use the Service. You must provide accurate account information and keep it current.

You are responsible for safeguarding your credentials and for activity carried out through your account. Do not share credentials or allow unauthorized access. Notify us promptly at mb@iplayable.com if you believe your account has been compromised.

Workspace owners and administrators may add or remove users, assign roles, access workspace content, and manage settings. If you join an organization’s workspace, your use may be subject to that organization’s instructions and policies.

3. The Service

CreatorNova provides tools for AI-assisted image and video generation, project and media organization, team review, workflow tracking, and delivery of approved advertising content to user-authorized Google Ads accounts. Available capabilities, providers, formats, limits, and processing times may vary by plan, account, region, or provider availability.

You are responsible for providing the devices, connectivity, third-party accounts, permissions, and compatible source materials needed to use the Service.

4. Your content

Ownership

As between you and CreatorNova, you retain the rights you hold in prompts, briefs, uploads, source media, project information, comments, and other material you submit to the Service (“Input”). Subject to these Terms and applicable law, you may use generated results made available to you through the Service (“Output”). Input and Output are together referred to as “Your Content.”

Permission to operate the Service

You grant CreatorNova a non-exclusive, worldwide, royalty-free license to host, copy, transmit, process, modify, and display Your Content only as necessary to provide, secure, maintain, and improve the Service, fulfill your instructions, comply with law, and enforce these Terms. This license lasts for as long as needed for those purposes, including reasonable backup and legal-retention periods.

Your responsibilities

You represent and warrant that:

• you have all rights, permissions, and lawful bases needed to submit and use Your Content;
• Your Content and your use of it do not violate law, these Terms, intellectual property, privacy, publicity, confidentiality, or other rights;
• you have obtained any required consent from people depicted, recorded, or identified in Your Content; and
• you will review Your Content and Output before relying on, distributing, or publishing it.

5. AI-generated output

Artificial intelligence and media-generation systems are probabilistic. Output may be inaccurate, incomplete, offensive, unexpected, or unsuitable for your intended use. Similar or identical output may be generated for other users, and Output may not qualify for intellectual property protection in every jurisdiction.

You must evaluate Output for accuracy, quality, legality, required disclosures, third-party rights, and fitness for purpose. Do not represent AI-generated content as human-created where disclosure is required. You must not rely on Output as professional legal, medical, financial, or safety advice.

Some generation capabilities are provided by third-party model providers. Their technical restrictions and use policies may also apply to a requested generation. CreatorNova may reject, block, or remove content when required by law, provider rules, or our safety controls.

6. Connected services and publishing

The Service may allow you to connect third-party accounts, including Google accounts, and to direct CreatorNova to upload, manage, or publish approved media. You choose which account to connect and which action to initiate. You authorize CreatorNova to use the permissions you grant solely to provide those requested features.

Your use of a connected service remains subject to that service’s terms, policies, quotas, account standing, and review processes. You are responsible for the content, targeting, account identifiers, channel settings, privacy settings, and publishing instructions you select. CreatorNova does not control and is not responsible for a third party’s availability, rejection, removal, suspension, or other action.

You may disconnect a third-party account at any time through available connected-account settings or the third party’s authorization controls. Details about Google API data are provided in our Privacy Policy.

7. Acceptable use

You must not use the Service to:

• violate any law, regulation, court order, sanction, export control, or third-party platform rule;
• create, upload, or distribute content that exploits children, facilitates violence, promotes unlawful discrimination, or is otherwise illegal;
• infringe intellectual property, privacy, publicity, confidentiality, contractual, or other rights;
• impersonate another person, create deceptive synthetic media, or mislead people about the source or authenticity of content in a harmful or unlawful way;
• send spam, run unauthorized advertising, distribute malware, phish, scrape, or attempt to gain unauthorized access;
• probe, disrupt, overload, reverse engineer, or circumvent security, usage limits, model safeguards, or access controls, except where such restriction is prohibited by law;
• use automated means to access the Service except through interfaces and limits we expressly provide; or
• help another person do any of the above.

We may investigate suspected violations and may remove content, limit access, or cooperate with lawful authorities where appropriate.

8. Fees and usage

Some features may require a paid plan, credits, or usage-based charges. Applicable prices, included usage, billing periods, taxes, and payment terms will be shown in an order, plan description, or other purchase flow before you incur charges.

Unless otherwise stated or required by law, fees are non-refundable. You are responsible for charges caused by authorized users and connected workflows under your account. We may suspend paid features for overdue amounts after providing any notice required by the applicable agreement or law.

9. Our intellectual property

CreatorNova and its licensors own the Service, including its software, interfaces, visual design, documentation, trademarks, and underlying technology, excluding Your Content. These Terms give you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms; they do not transfer ownership of the Service.

If you send feedback or suggestions, you grant CreatorNova a perpetual, irrevocable, worldwide, royalty-free right to use them without restriction or compensation, provided we do not identify you publicly without permission.

10. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, including data received through Google APIs. By using the Service, you acknowledge those practices.

If you use the Service to process personal information on behalf of another person or organization, you are responsible for providing required notices, obtaining required consents, responding to data rights requests, and otherwise complying with applicable privacy law.

11. Availability and changes

We aim to keep the Service reliable, but it may occasionally be unavailable because of maintenance, provider outages, capacity limits, security events, or circumstances beyond our control. We do not guarantee uninterrupted access or that every generation or publishing request will complete successfully.

We may add, change, limit, or discontinue features. Where a material change significantly reduces paid functionality, we will provide notice when reasonably practicable or as required by a separate agreement.

12. Suspension and termination

You may stop using the Service at any time. You may request account deletion by contacting mb@iplayable.com.

We may suspend or terminate access if you materially breach these Terms, create security or legal risk, fail to pay applicable fees, or if continued service is no longer commercially or technically feasible. When reasonable, we will provide notice and an opportunity to remedy the issue.

Upon termination, your right to use the Service ends. Sections that by their nature should survive termination will survive, including ownership, payment obligations, disclaimers, limitations of liability, indemnity, and general terms.

13. Disclaimers

To the maximum extent permitted by law, the Service and all Output are provided “as is” and “as available.” CreatorNova disclaims all express or implied warranties, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, reliability, and uninterrupted or error-free operation.

CreatorNova does not warrant that Output will be unique, legally protectable, free of third-party claims, accepted by a connected platform, or suitable for publication. Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

14. Limitation of liability

To the maximum extent permitted by law, CreatorNova and its affiliates, officers, employees, agents, suppliers, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, business opportunities, or service interruption, arising from or related to the Service, even if advised of the possibility.

To the maximum extent permitted by law, CreatorNova’s total aggregate liability arising from or related to the Service will not exceed the greater of the amount you paid for the Service during the twelve months before the event giving rise to the claim or USD 100. These limits apply regardless of the legal theory and do not apply where liability cannot lawfully be limited.

15. Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless CreatorNova and its affiliates, officers, employees, agents, suppliers, and licensors from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from Your Content, your use of connected services, your violation of these Terms, or your violation of another person’s rights.

16. General terms

We may update these Terms to reflect changes to the Service, law, or our business. We will post updated Terms and revise the effective date. If a change is material, we will provide additional notice where required. Continued use after the effective date of updated Terms constitutes acceptance.

You may not assign these Terms without our prior written consent. We may assign them as part of a merger, reorganization, sale of assets, or by operation of law. If any provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue in effect. A delay in enforcement is not a waiver. These Terms, together with referenced policies and any applicable written order, form the entire agreement concerning the Service.

Applicable governing law and forum will be determined by any separate written agreement between you and CreatorNova or, if none applies, by the mandatory rules and conflict-of-law principles applicable to the parties. Before filing a formal claim, the parties agree to attempt in good faith to resolve the dispute by contacting one another.

17. Contact us